Refund & Returns Policy

Last Updated: 24/05/2026

Thank you for shopping at HomeService-4U. By placing an order through our website, you agree to the terms outlined below.

Returns

If you are not completely satisfied with your purchase, you may return eligible items within 14 days after delivery.

Return Conditions

  • The item must be unused and in original condition
  • The item must be returned in its original packaging
  • Proof of purchase or order confirmation is required
  • Items showing signs of use may not qualify for a refund

Return Address

Decoratorium LTD
128 City Road
London, EC1V 2NX
United Kingdom

Refunds & Exchanges

Refunds or replacements are processed after returned products have been received and inspected.

  • Refunds are issued to the original payment method
  • Processing times may vary depending on your bank or payment provider
  • Shipping costs are generally non-refundable unless required by law
  • Exchanges are available only for damaged, defective, or incorrect items

Damaged, Faulty or Incorrect Items

If you receive a damaged, faulty, or incorrect product, please contact our support team as soon as possible.

Email: info@homeservice-4u.com

Please include your order number and photos of the issue where possible.

If a product is confirmed as faulty or incorrect, we may provide a replacement, refund, or another suitable resolution.

Return Shipping Responsibility

Customers are responsible for return shipping costs unless the return is required by law or the product received was damaged, defective, or incorrect.

This policy also applies to products originally shipped with free delivery promotions.

Missing Items

Some products may arrive separately in multiple packages.

If an item appears missing:

  • Check dispatch confirmation emails
  • Review package tracking information
  • Allow additional delivery time for separate parcels

Still missing an item? Contact our support team at: info@homeservice-4u.com

Contact Information

Decoratorium LTD
Company Registration Number: 16659919

Address:
128 City Road
London, EC1V 2NX
United Kingdom

Phone: +44 7488 818 101

Email: info@homeservice-4u.com

Website: homeservice-4u.com

We are committed to providing reliable service and ensuring a smooth shopping experience for every customer.