Delivery Policy

Last Updated: 24/05/2026

At HomeService-4U, we aim to process and deliver orders as quickly and reliably as possible. Delivery times may vary depending on product availability, destination, courier services, and seasonal demand.

United Kingdom Delivery

Estimated delivery time: 3–7 business days (excluding weekends and public holidays).

During peak seasons, promotional periods, or holidays, delivery times may be extended.

  • Standard delivery cost: £7
  • Additional fees may apply for remote areas
  • Some products may be shipped directly from suppliers
  • Supplier shipments may require up to 15 business days

Deliveries generally occur between 7:00 AM and 9:00 PM.

Some orders may require a signature upon delivery.

If your order has not arrived within 21 days, please contact our support team.

Dispatch Notifications

Once your order has been dispatched, a confirmation email will be sent.

Tracking information will be included whenever available.

European Union Delivery

Estimated delivery time: 5–10 business days.

Holiday periods and courier demand may affect delivery times.

  • Flat shipping rate: €25
  • Courier services selected according to destination
  • Signature may be required

International Delivery

Worldwide delivery is available for selected regions.

Estimated delivery: 7+ business days depending on destination country, customs processing, and local carriers.

  • Flat shipping rate: €35
  • Shipping carrier selected automatically
  • Customs procedures may affect delivery times

Returns & Refunds

Eligible products may be returned within 14 days after delivery.

Customers are responsible for return shipping costs unless products arrive damaged, faulty, or incorrect.

Refunds are processed after returned products have been received and inspected.

Items Not Eligible For Return

  • Items returned after 14 days
  • Used products
  • Damaged items caused after delivery
  • Items without original packaging
  • Incomplete returns

Need Help?

If you have questions regarding delivery, shipping status, or returns, please contact:

Decoratorium LTD
Company Registration Number: 16659919

Email: info@homeservice-4u.com

Phone: +44 7488 818 101

Address:
128 City Road
London, EC1V 2NX
United Kingdom